UCC Networks LLC (including TalkChat and TeamsTalk)

Welcome to Talkchat! These Terms of Use ("Terms") govern your access to and use of our TeamsTalk service. By using TeamsTalk, you agree to these Terms. If you do not agree, do not use the service.

1. Overview of Services

TeamsTalk is a Microsoft Teams Direct Routing service that allows customers to:
- Enable calling within Microsoft Teams.
- Send and receive SMS/MMS messages.
- Install Teams apps.
- Connect Microsoft Enterprise to a PBX.
- Activate Direct Routing rapidly.
- Use PBX features such as calling, portal view, soft-keys, and notifications.

2. Eligibility

To use TeamsTalk, you must:
- Be at least 18 years old.
- Have appropriate Microsoft Teams licenses and PBX systems configured for integration.
- Ensure all users comply with these Terms and any applicable Microsoft or PBX terms.

3. User Responsibilities

You agree to:
- Use TeamsTalk only for lawful purposes and in compliance with all applicable laws.
- Ensure that the information you provide is accurate and up-to-date.
- Safeguard account credentials and notify us immediately of any unauthorized use.
- Not engage in activities that disrupt or harm our services or other users.

4. Service Limitations

While we strive to provide reliable and uninterrupted service, TeamsTalk may experience downtime due to:
- Maintenance.
- Network issues.
- Third-party dependencies (e.g., Microsoft or PBX providers).

We are not liable for any interruptions or losses caused by these limitations.

5. Fees and Payments

Fees for TeamsTalk are based on the services and features selected.
- Payments must be made promptly per the agreed terms.
- Late payments may result in suspension or termination of the service.

6. Data Privacy

We collect and process personal data per our Privacy Policy. By using TeamsTalk, you consent to our data practices, including integration with Microsoft Teams and your PBX systems.

7. Intellectual Property

All rights, title, and interest in TeamsTalk, including software, branding, and content, remain the exclusive property of Talkchat. You may not:
- Copy, modify, or distribute TeamsTalk software.
- Use the service for unauthorized purposes.

8. Termination

We may suspend or terminate your access to TeamsTalk if:
- You breach these Terms.
- Payment obligations are not met.
- Service misuse or unauthorized activities are detected.

9. Limitation of Liability

To the maximum extent permitted by law, Talkchat is not liable for:
- Indirect, incidental, or consequential damages.
- Service disruptions or data losses.

Our total liability shall not exceed the fees paid for the affected period.

10. Amendments

Talkchat reserves the right to modify these Terms. Changes will be communicated, and continued use of TeamsTalk constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of California, United States of America. Any disputes shall be resolved in the courts of the State of California, United States of America.

12. Contact Us

If you have questions about these Terms, contact us at:
Talkchat Support:
Email: support@talkchat.io
Phone: 714-769-9456